Thank you for choosing The Liquid Art Studio LTD. Here are the details of our shipping policy:
1. Processing Time: Orders are processed within 3-5 business days. Please note that orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer a range of shipping options, and rates vary based on the selected method and your location.
3. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Shipping Locations: We currently ship to addresses within the United Kingdom. For international shipping, additional fees and delivery times may apply.
5. Delivery Time Estimates: Estimated delivery times are provided at the checkout based on your selected shipping method. Please note that these are estimates, and actual delivery times may vary.
6. Customs, Duties, and Taxes: The Liquid Art Studio LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages: The Liquid Art Studio LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Missing Packages: If your tracking information shows that your package was delivered, but you have not received it, please contact the carrier directly to investigate the issue. We cannot be held responsible for packages where tracking information states the package has been delivered.
9. Shipping Changes: If you need to make changes to your shipping information, please contact us immediately. Once the order is processed and shipped, we are unable to make changes to the shipping address.
10. Contact Us: If you have any questions about our shipping policy, please contact us at Info@theliquidartstudio.com
This shipping policy is part of our Terms and Conditions. Please review our Terms and Conditions for additional information.